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Solutions > AI SMS & Email Campaigns
AI SMS & Email Campaigns
AI Powered Campaigns
Initialize and manage Voice, SMS and Email campaigns to contact your customers. Start and manage Voice, SMS and Email contact campaigns based on your customer database and engage your customers conversationally.
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Voice Campaigns:
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Inbound: If a customer contacts you, our AI agent will recognize the caller ID based on customer information in the database, verify their identity and engage the customer based on their profile
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Outbound: Contact your customers, verify their identity and communicate with them
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SMS Campaigns:
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Send your list of customers text messages and when they reply engage them in a conversation over SMS with the same sophistication as that of a human agent
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Email Campaigns:
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Send your list of customers emails and when they reply engage them in a human like email conversations
Initiate an email or SMS blast campaign with us
Text messages and email campaigns are at the heart of every contact center communication strategy with company customers.
Unfortunately, most email and SMS campaigns are one sided, meant only to be read by the customer without the ability for the customer to reply back to the SMS or email and initiate a conversation. However, what if they could? Welcome to Umbrella Tech AI powered SMS and email campaigns.
The backbone of your campaign
Initiate an email or SMS blast campaign with us and let our AI converse with your customers for better engagement and experience.
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In the demo below, a customer receives a message as part of an SMS campaign to contact ACRM. After a brief conversation, the customer proceeds to dial ACRM, at which point our AI powered voice agent recognizes the caller ID of the customer and proceeds to verify the caller's identity before transferring them to a live agent.
Bringing the AI revolution to your doorsteps
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